We value your satisfaction. Learn about our return, refund, and exchange policies.
Thank you for choosing Astrosight Services Pvt Ltd. We value your satisfaction and strive to provide quality products. Please review our refund and return policy below.
Return window from purchase date
Refund processed after approval
Contact support to initiate
Certain items are non-returnable, including: digital products and customised products.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Will be sent to you within 7 business days
May be issued at our discretion for items not in original condition, damaged, or with missing parts (not due to our error)
Will be issued through a method communicated to you at the time of approval
To initiate a return or exchange, please contact our customer support at admin@astrosight.ai. Our team will guide you through the process and provide necessary instructions.
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
We are not liable for any delays in processing returns, exchanges, or refunds caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or disruptions in transport or payment systems.
This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, and other applicable laws. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Bengaluru.
For questions or concerns regarding this policy, please contact us:
Phone
+91 8660128377Address
AstroSight Services Pvt Ltd, 27th Main, PP Layout, Uttarahalli, Bengaluru - 560061
By using AstroSight, you acknowledge that you have read, understood, and agree to be bound by this Refund and Return Policy.